Customer Testimonials
I called in and got the appt when I wanted and was helped promptly when I got there. Even resurfacing the floor wasn't a problem.
All of the guys were very nice and helpful. They even had my son smiling.
The maintenance shop was friendly and took care of my car Very good experience Excellent
Easy service, good communication and reliable The service was smooth and easy. There was communication throughout the process and they were very reliable.
The name of the Service Advisor was Cass H. And, it was not I who dealt with him as I was ill that day. My sister Julie was kind enough to bring my Trac over for me.
So happy went for oil change and they found something on our car that needed repair under warranty. They fixed it in the engine under warranty. So grateful. Thank you so much.
I honestly cannot say enough good about my experience at Burtness Chevrolet. I live in Montana and found a truck there that fit my needs perfectly. Jared and everyone else were always one step ahead on everything. There's was never any push to buy something I didn't want. I have purchased hundreds upon hundreds of vehicles in my life and I can't ever remember being more pleased. i Will purchase more from this place in the future. Highly recommended.
The key fob needed a new battery. He replaced the battery at that moment. Burtness does not charge for this service . Budweiser charged me . Just another reason not to go to Budweiser
Everything was GREAT Everything went well. Very nice facilities and great personnel. I like all the items/things they check for
Everything was great. Everything was great. Everything was great. Everything was great. Everything was great.
Dropped off my car and husband picked it up at the end of the day so I didn't deal with anyone
Very accommodating and quick Mark was very nice, accommodating, friendly, and helpful. He made me feel comfortable and welcome, and I never felt awkward or out of place.
Oil/filter/tire rotation went great!! Nothing else to say Great service!!! Throughly satisfied!!!! Done done done
Everyone there at Burtness are very cordial and nolligable. Super friendly people. They have answers to my questions.
I was so impressed with Burtness in orfordville. James Lee was great to work with and the process was so smooth and easy. I am extremely happy with my new car! Everyone there was friendly and knowledgeable and made my car buying experience a very pleasant one. I will be recommending them!!
incredible experience - Jared, Mark, the entire welcoming team. I can't ever see myself buying from another dealer. Burtness for life!
Always friendly and reliable. Trustworthy Will never take our vehicles any where else. Love having a care to use while ours is being serviced.
Everyone was friendly and very knowledgeable. I like that they did a multi-point vehicle inspection on my van.
The communication at this dealership was great. They explain everything in great detail. Easy to schedule as well
My experience has most always been great with the work by the technicians at Burtness.
Very smooth buying process. Absolutely no pressure to buy a vehicle. I worked with Jared D. and he was awesome to work with. I feel he went well above and beyond to get me a truck. I will definitely be back when it’s time to look for a new vehicle.
Overall my experience was great. Much quicker than I expected. The only drawback was my loan ended up shorting the Minnesota dmv and I had to go to them myself to pay the rest they were owed and found out that I was required to get new plates. I had been driving illegally from the time I bought the new vehicle because Minnesota does not allow the plates to be transferred. Scott and Mark were both very professional and easy to work with.
Everything they said they would do they did. Went smooth The service and the loaner truck was great
We are very happy with the service Burtness did on our pickup. They resolved our problem in a very timely manner. We truly appreciate that.
Great service and friendly people as usual! Great service, friendly people and very convenient pick up service as usual
I was greeted promptly upon arrival. Service on my vehicle was done in a timely manner & I was informed on issues that needed attention.
Great communication, quick service, and fair pricing! Amazing experience. This is the kind of service all companies should emulate!
Great as always Have purchased many vehicles from Burtness and I have new had a complaint. Jared went out up and above to make me happy.
Everything went smooth great people to work with will always buy my vehicles here. Very professional, courteous, and definitely go out of their way to make you a satisfied customer.
Professional in dealings. Vehicle was as described. Paper work was done efficiently. Free transfer was a plus.
I have used them since 2018. Very pleased with the dealership. Family owned which I like.
They were fast and easy to work with! I love my new SUV and will recommend to others!
Every one was great to work with they were straight forward with everything I wanted to know and friendly I will go back there again
I had a very good experience buying a new truck from James Lee in August 2026. I had a price in mid for my truck and for the amount I would have to pay and both of those goals were met. Everyone was very friendly and pleasant to work with. I would highly recommend this dealership to my other friends as well.
Very efficient service. They did what they said they were going to do. Cass went above and beyond for me. She was honest, friendly, and thorough with her explanations. She was the reason I scheduled a follow up appointment.
They did what is asked them to do and didn't try to push unwanted service.
Had service work done on my vehicle. It was a good experience at that dealership. I'm going back for my next vehicle there
Always a pleasure. Informative and answers all questions Would recommend car buying and service dept to any one
My car has been in for service multiple times recently and the final issue still isn't fixed. The issue happened within 1 mile of leaving the dealership, despite the paperwork saying the issue was fixed.
They can never find the problem and like to send me off with my car saying it's fixed but it isn't. Then when I need service, loaners are not available for days even though at least 10 are sitting in the parking lot.
From start to finish I never felt high pressure from anyone regarding the sale. No one pushed me into the sale. They were all very accommodating to my time line and my schedule. I NEVER felt like a hostage. Scott was helpful and patient with my vehicle requests. Would and have already been recommended Burtness.
Always quick and quality service I recommend Burtness to all friends and family. I have been a customer for over 10 years
Always fast and efficient Good work friendly and competent staff. Price is right I will be back
Always kind and helpful I have always had a great experience with Burtness. The staff is so friendly and kind. Burtness Chevrolet is my go to when I need a car or service.
Burtness has always been my favorite Chevrolet dealership. Ive purchased 15 new trucks from them in the past. I highly recommend this dealership to any Chevrolet customer looking for professional service as well as great trade-in prices .
Great service fixed the problem. Took several trips to the dealership but got the problem resolved
I had an issue with my truck and the Service Department got me in right away and took care of it with little dollars.
Fast, friendly service with smiles from all employees in the service area. Detailed and understandable vehicle report. Very happy with the service and will return.
Excellent customer service. Very professional and easy to work with.. we do business here again! Thanks for everything.
Purchase went very well. Price was good and financing arrangement was as good as could be.
Very pleased that they didn't sell the car on me. Because I was the first one to contact them about it, and got there the next day after a part was replaced on the vehicle
Engine light came, Rick C checked it, set appt. Cass H assisted me during appt.
Went there they did the work requested asked about air filter cab filter said would do myself went to take screws out to change filter one was stripped out and one is missing.
James and the burtness team do great work every time I bring in my truck
Seamless experience getting my vehicle up and running again. I would recommend Burtness Chevrolet Orfordville to anyone looking for a customer friendly dealership.
Great !!! There's no else to say Fantaski, super, couldn't ask for better service. The best
They are always helpful. They are not ones to try and sell you on stuff you do not need. Awesome dealership.
Burtness has always done a great job for both me and my vehicles. Thank you
Everyone very friendly and efficient and all work done very well. Have used Burtness for 20+ years and always very satisfied.
Service is great I am not happy with the truck right now. They fixed the leaking transmission now the radio is dead. It's the second wiring issue I have had with this truck. I thought GM was better than my last Ford I am beginning to rethink my thoughts, as far as service they are great.
Burtness’s always does a great job and the employees are terrific! Thank you so much!
This was a recall issue Part(s) were needed and ordered and when they arrived Matt called me with appointment to complete the job
Very friendly. Has always been helpful. If I call they get me in as soon as possible
Friendly people who are easy to work with. Jared is knowledgeable and willing to help. He is a resource not just a salesman.
Burtness makes buying a truck easy and a very pleasurable experience! This is our 6th vehicle from Burtness....wouldn't shop anywhere else!
We had an issue - they got our vehicle in , took care of it. Everything is great now, no issues!
Everyone was very friendly and worked quickly to get through the paperwork and on our way.
good communication, good on time management, schedule at time convenient for customer. overall good experience.
Great Everyone is always very professional and friendly. Prompt and efficient and car is always washed
Got an appt. Immediately Job was done in a reasonable time. Probably lemme was solved.
I never have any problems with them. If I need a loaner car they have one for me. They keep me updated on all work being done
Like family We have been going to the dealership since 1995 and have always been treated like family ??
I lost my right arm do to a work related injury and both of my vehicles needed oil changes in the last week. Both times I was very satisfied. The Only 1 improvement could be a MILITARY DISCOUNT.
Dan was very patient with me and helpped me find what i needed quickly. Mike the finance guy was pretty great also
She is very pleasant to work with on my vehicle. I switched service dealerships because Burtness has a better service department. Thanks ??
Very friendly & got me what I needed It was a good experience. They were fast with the service.
excellent excellent a a a a a a a a a a a a a
She explained everything that they did to my car and washed it excellent customer service thank you
They did a great job with my oil change and the service department is very helpful.
Kept me up to date as to progress and what it would cost. Very personable.
Friendly, fast but always detailed with everything done to your car Treats you like family
Great and fast service oil change, took care of nail in my tire and washed my truck
It was good Waiting room was comfortable. Cabin filter was replaced and didn't add that much more wait time
All work done timely We were given a loaner to use while work was completed.
Oil change went fine, had to come back for install update issue Service Tech didn't clear message
This was my first experience at the dealer and met my expectations With the dealer
This was my first experience at the dealer and met my expectations With the dealer
Had a warranty fix and I didn't make it until closer to closing and someone stayed while he was off the clock to get my tire and rim off and the spare put on. Same with when I got the new rim back. They very easily Could have made me come back the next day but the mechanics and the service desk worker (girl) made it happen!
They were quick and courteous and friendly. The whole experience there was very pleasant. I would recommend them and will come back again
Great interaction w/ both james & mark. Purchased a new 26 equinox in dec of 25. Just purchased a used ford pickup from them. Will reccomend burtneto others.
Excellent service, great communication & lasting relationships We won't go anywhere else! Great community supporters
Need to communicate better. Sounds like everyone isn't on same page and wish communication happened before charges like discussed when making appointment. Also should be discussed about diagnostic fee. I didn't find out how much the diagnostic fee was until my car was finished. Communication goes a long way and I could have said to wait if it was going to cost so much instead of taking food off the table. The guy I dropped off to barely paid attention, and didn't communicate much with me. I had to ask where loaner car was even at too.
best dealer I have ever worked with would recommend this dealer to every one always come here for service and sales
Everyone was very helpful and professional. No uncomfortable sales pitch or pressure. Very nice and clean dealership which was nice. Jared was great and very knowledgeable. Will recommend this dealership to all!
Not new to Chevy or the area but was looking for a place with better service. Appointment was easy to make. I was greeted by name when I drove in. Service was timely. I had a few quotes for other repairs that were very reasonable and much less than the other dealer I worked with. I had interest in a new vehicle and was helped immediately and treated well. I'm buying a truck tomorrow and will be a customer as long as this service keeps up.
I had an airbag recall notice. I got there early, they got m right in, and 30 minutes later I was on the road!
Attention to detail. Go over and beyond for service A dealership and people I can trust!
Trusted dealership for over 30 years Done ?? Done done done done done done done
They got me in right away and fixed my problem so I could make my 4 hour drive home without worrying!
They got the service scheduled and made sure we got the car back as planned. The went out of the way to get this scheduled because my son and family were on vacation here and need the car back to go home at the end of the week.