Customer Testimonials
Always pleasant, knowledgeable and are second to none.... ?????????? Will forever be a customer of Burtness Chevrolet
Always have enjoyed my experience with them over the years? They havevVery good customer service
Kind caring staff who provide great service. Very good dealership. Good root cause analysis with affordable repairs.
This Dealer had my car oil change and tire moved around and the even cleaned up after me .I made a mass with a pop. They are very nice people. Thank you all.
Very friendly and greets with a smile. I would recommend to all family and friends
Great to work with, and they go the extra mile for their customers!! Thank you
The oil change and tire rotation was excellent. However, everytime we bring in the Silverado we do not receive the complementary car wash. We do get that when we bring the Traverse in for service.For the price of other services it would be nice.
Always give prompt and immediate service. Staff are courteous. Explanation of services provided is given before work done.
Burtness is top notch! Best customer service around. Highly recommend Burtness for purchase and vehicle maintenance.
very courteous and always helpful. Professional as always.Always a good trip to Orfordville
Very efficient and ran very professionally and quick to repair your vehicle they also explain things very well
The appointment is right on time. They were very courteous answered all my questions the oil change tire rotation, and car wash were all very nice.
Very nice place they are good to work with they listen have brought at least 2cars
My family and business has purchased over 25 vehicles from Burtness and they have always treated us very good!
Everything was great Everything thing was great Everything was great Everything was great Everything was great
Right vehicle at the right price and great service after the sale. Hometown values you are treated as family.
Very easy to deal with with very little going back and forth over pricing and trade in value.
In 65 years of buying vehicles my Burtness buying experience was the most relaxing and pleasurable I have ever had. James Lee was totally upfront about all rebates and trade in values. I'm sorry for having not done business with Burtness earlier in my life. Don't wait like I did.
We had a great experience. Will purchase from Burtness (Jared) again! Thank you so much!
Whether it’s purchasing a vehicle or getting service work completed, staff alway provide excellent service. While recently purchasing my Silverado 2500, Lance and Beau went above and beyond to make it happen. Outstanding customer service! Thank You!
I called Burtness said I needed to have car towed to Burtness. They got my car in the next day and had the parts to fix it.
Bought a used item. Had an issue they took pretty good care of it and myself. Thank you.
My service was taken care of on time with no issues. Everything went as planned.
Anna worked hard trying to find us a 2024 tahoe. In the end she helped us with a 2025, which were hard to find also. It all worked out great for us.
This dealership is always prompt and courteous. Plus they do great work and provide us with a loaner car to explore the area!
Always great service from a superior team of people. The only dealership I trust with my vehicle. Highly recommend this dealership.
I was greeted by a friendly, concerned service advisor named Cass. We discussed my concern.and it was taken care of in a timely manner. She even went the extra mile in getting an area buffed out . I always appreciate the car wash after service.
We’ve purchased all told 3 vehicles , all Chevies, from Burtness & have been appreciative of the caring they put into their customer service ! They’ve gone beyond the ordinary to make sure we’ve had safe wheels under us!
Always nice ppl, always quality work, and honest group of ppl as well. Highly recommend them.
Always friendly and prompt service. Everyone is very nice and willing to go above and beyond.
Great service and great team. The only dealership we will purchase from or service our vehicles at!
Always excellent service. Always answer any questions or concerns I have with my vehicle. Very nice people to work with.
Great dealer to work with. Found a used vehicle reasonably priced that fit my needs. Didn't try to upsell or push me into something outside of what I was asking for. They worked with my local lender when i said i had financing and didnt push their own. Great experience.
Tony was able to get the accessory needed and Dan got me scheduled promptly. The install was quick and easy. Hassel free! I was going to Budweiser in Beloit because they are closer, but never felt comfortable with them after taking a work car there and being told maybe we should take our cars elsewhere by service. Love the friendly people at Burtness.
Had a driver side seat issue. The seat was tightened, but still had the clicking noise. Second time they replaced the whole seat rail problems gone, but unfortunately, they left two parts of the seat.
The whole experience from start to finish was very simple and seamless. Ron and Mike were great also.
I had a great car buying experience. Anna was great and answered all of our questions and we are extremely pleased with our new car!
Had a great buying experience led by Ron Kobs. Purchased a new truck that perfectly meets our needs.
The Burtness dealership has always taken care of my car and truck with promptness and dedication to making my vehicles run properly.
I have always had a good experience working with Burtness with the sales department and the Service Department.
Great people no pressure on any vehicle we were looking at ! Made you feel welcome to be there !
They kept me up to date on the repair. Very friendly helped alot with all the questions I had. I defiantly would highly suggest taking my car bacl to future repairs.
Great service department. Sales representatives are very c friendly and helpful. Jared Dutcher and Mike Townsend are great!
I had an appointment to program a key fob and was there for over an hour. In addition, I was not told to bring both keys with for the appointment because they needed to program all three keys at the same time, so now I have to come back for another appointment.
Keep me informed and explained issues I was asking about . I was satisfied. They were timely and great
Very times service. Explained services performed. Informed me on what i would need done before winter driving
Work was done promptly and correctly. I am happy with Burtness Chevrolet. Already bought 3 Vehicles there.
Very happy with the service and communication. Satisfied with the loaner. All went smoothly and my vehicle is working as it should.
Service at Burtness is always first class. The staff is friendly and courteous.You are appreciated.
Very nice people work done very good price very very good would tell everyone about you
The last time I was in for an oil change and tire rotation, the rotation wasn't done and I had to come back. This time the rotation was done but the tire inflation wasn't adjusted. Of the last five times that I've been in for an oil change, I've asked that the sticker for the next change to reflect 5000 miles, not 6k or 7k. Of the five times, the sticker was done correctly once. I drive nearly an hour for service because the other dealerships have lousy service. When I first started coming to Burtness, the ... Read More DealerRater - Jun 13, 2025
I've been using Burtness Chevrolet for a number of years. Just bought a car from them and couldn't be happier.
Always strait and to the point. Another job well done. I even get a loner car if I need one:)
They are thorough, fair and knowledgeable. They are well thought of and highly recommended for people in all surrounding communities.
They are all so friendly great service they always are prompt at getting it ready
Good pleasant diligent thorough helpful timely home pickup home delivery Friendly advertisers on local radio
What a Great Experience. From Start to Finish. Fuzzy is the Best Salesman Ever... I'm giving him 10/10
Very good experience, Ann was a joy to work with. Thank you very much, see you soon.
My Silverado was experiencing issues with the AC. The problem took three visits to get it resolved. Burtness was responsive to the issues and got the problem fixed.
We were treated with respect and excellence. All our questions were answered and had great conversations with everyone at the dealership.
Everyone was very friendly and helpful . I would recommend Burtness to anyone who asks me.
The service department took the time to explain the repairs to me . Called me the truck was ready .
Salesperson Fuzzy was great to work with in the purchase of our truck. Service has been excellent in the past as well.
Have never gone to Burtness before and only went there on my sisters recommendation. Would highly recommend them to everyone. They went above and beyond in every experience.
Burtness reprentative Beau was fantastic from when I was looking for a vehicle, to the sale. to fixing my radio. He really worked his butt off for me. it took almost 4 weeks to figure it out be he got it taken care of. He kept in touch with me all along the way. I ended up buying a 2014 Dodge Grand Caravan Caravan and I love it!
We had the best car buying experience ever! Entire staff were super friendly. Fuzzy was super knowledgeable and made buying our Equinox a breeze. Totally worth the hour and a half drive, we’ll be back when it’s time for another vehicle!
Wonderful customer service. Always friendly and respectful. Would not think of going anywhere else. Thanks Burtness
I've gone to different Dealers and yours is one of the best. Your Dealership cares about the customer.
All of the staff are very friendly and courteous.And they got my truck done in a timely matter
Always have had pleasant experience at Burtness. Helpful, friendly staff and efficient work whenever necessary. Highly recommend.
Burtness performed all services needed and requested. All employees are very courteous. The waiting lounge is clean and comfortable.
The Burtness team did a great and timely job. They were very informative so to help me understand repair options.
They are always there if I need them.Always fix my car with professionalism and they are like family 👍
Thank you to ANNA RYAN for helping us add to our Fish Window Cleaning Beloit, WI fleet. Anna was fast, fun, and friendly. The best experience we have ever had purchasing a vehicle.
Stellar service! Always professional. I don't remember the name of the service person but she was very informative,
The staff at Burtness never skip a beat! They’re always so friendly and helpful! Awesome service!
Burtness is awesome to work with! They were informative and efficient while working on my car and would call me to let me know the status and updates.
Repairs were done quickly and efficiently. Very much appreciated the valet car exchange service to help make the logistics of getting service completed.
Always prompt and friendly service. And always have a coupon sent to me to use
It was easy to schedule and quick service. I Appreciated the advice on rewards and coupons.
Excellent service. I would definitely go back. Nothing else to add. This covers my time.
I would definitely go there again to purchase another vehicle. Sales person was very polite.
When we purchase another vehicle we’ll be sure to return to Anna. Very good experience!
Long time customer. Purchased my first from Burtness in 1992. The best thing about the people and the dealership is the staff has not changed the way customers are handled. Burtness still has that small Town and family feel.
Courteous and only did want was ask to do and the cost was reasonable. Convenient.
Great to work with. They are Polite team. They are organized. They are Professional. Plenty of staff.
Sale was easy and fast. I would definitely go there again to purchase another vehicle.
Dealer berries Schmidt was very helpful and easy to deal with in purchasing my 2024 chev silverado. I found a problem in one of the wheels of the truck. The wheel was curb, possibly from sticking a curb. Both berries and the sales manager were told they would have to replace the rim
Both berries and the sales.manger said they could have the wheel fixed. The person who is going to fix the wheel called and said he would be at my house this Tuesday 27th. If he is unable to fix the wheel to my satisfaction, I will exspex ... Read More DealerRater - May 26, 2025
We were all set up the same day with our new to us car. Everybody at the dealership did a great job! I cant wait to check out service
Service was done Quick,efficient, and friendly.Service rep explained report card and meaning of different color ratings.
I've always had a positive experience. Everyone is so kind and helpful. They take their time with you answering any questions or concerns you may have. I always leave happy and will only give them my business for all future purchases and service.
Knowledgeable, efficient and professional Kerrie was knowledgeable on our needs. They looked for the best rate. They've continued excellent service.
The work was done efficiently and in a timely manner. I arrived early, and the work was done early too.
They were very accommodating, fixed my truck in a timely manner and gave me a nice vehicle to drive while mine was being worked on would recommend them to anyone
Fuzzy was great to work with. He knew exactly what I was looking for and helped us get it at a great price.
Great dealership! Got us in for oil change and tire rotation on the same day that we called. Alway have a pleasant experience there. They keep me informed and I know approximate time that it will be done. Miss the coffee and cookies though, that was a nice perk!
Always a pleasant experience wold recommend this dealership to anyone looking to buy or have your car serviced
Great dealership ,seamed to fix my trucks problem. Pleasant waiting room. They kept me informed.
Dan powers is always so easy to work with. He set up my instant, my phone and showed me the features of my new car
Always a terrific place to do business