Customer Testimonials

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DealerRater Feb 16, 2025

Very nice and professional and always feel welcomed. Very clean and courteous dealership great place

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Google Feb 15, 2025

All good thanks

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DealerRater Feb 8, 2025

Very friendly people. Nice to have the car washed after service. Hope to someday buy our next car with Burtness. Our oil slip days Rick on it. No such person to rate below.

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DealerRater Feb 5, 2025

The work was done very professionaly and fast. Always appreciate their attention to detail. ed

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DealerRater Feb 5, 2025

Always very efficient, fast, and friendly! And they always spray your car off!! Thank you!

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Google Feb 5, 2025

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Google Feb 1, 2025

Excellent service and friendly employees. Highly recommend.

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Google Jan 31, 2025

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Google Jan 30, 2025

Thank you to the service department at Burtness Chevrolet. They always do a GREAT JOB ! From finding the problem to completing the needed repair, I know I will be taken care of.

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Google Jan 29, 2025

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Google Jan 29, 2025

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Google Jan 29, 2025

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DealerRater Jan 26, 2025

I had a problem with a warning light coming on and they got me in right away and allayed my fears.

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DealerRater Jan 25, 2025

We have purchased a multitude of vehicles from Burtness. The only place we will go. Anna is wonderful. She always is good to us and is fun to be around!

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DealerRater Jan 24, 2025

They got the equinox face on a Thursday night that Friday to work on it and Monday at by 4 o’clock it was done. Fast service.

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DealerRater Jan 21, 2025

They did a great job making everything simple and being cognizant of our time. Was a wonderful experience I would repeat again with them!

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Google Jan 19, 2025

Always good service.

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DealerRater Jan 18, 2025

They are always nice and helpful. Anytime I have my cars in for service. I have been going there for over 25to30 years and i recommend them to anyone

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DealerRater Jan 17, 2025

Jared Dutcher did a great job making sure I had the car I wanted and the best deal possible. Jared and Brian Bowditch made sure to explain all the information, paperwork, and car features, very clearly.

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Facebook Jan 16, 2025

Jared Dutcher made buying a vehicle a pleasant experience. No pressure and he answered all of my questions with truthful answers. I would highly recommend getting in touch with Jared when you are in the market for a different vehicle.

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Facebook Jan 11, 2025

The staff and everyone else was great. Fuzzy was excellent in every capacity. I definitely recommend Burtness Chevrolet Inc. Thank you Burtness !!!

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Google Jan 11, 2025

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DealerRater Jan 10, 2025

I had an emergency with a dead battery Rick got me right in Saturday afternoon and fixed the problem

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Google Jan 7, 2025

Excellent customer service! Thank you Matt and Staff!

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DealerRater Jan 6, 2025

Helpful and prepared. Had vehicle and paperwork prepared for purchase, but not "pushy" about purchase. Quality dealer.

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DealerRater Jan 5, 2025

Oil change and tire rotation appointment went as expected and on time as typical. Worth the 30 minute drive over.

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DealerRater Jan 4, 2025

Who decided we need a survey after every interaction with a company good grief. So there is your stupid 15 word minimum.

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Google Jan 4, 2025

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DealerRater Jan 2, 2025

Done fine work don't know why I have to make up 15 words thanks

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DealerRater Dec 27, 2024

Quick and easy, exceptional service department. staff is friendly and helpful.. would not go anywhere else r

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DealerRater Dec 26, 2024

This is how buying a vehicle should be. Great organization and small town courtesy. Thanks

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DealerRater Dec 26, 2024

I like dealing with Lance he makes the experience pleasant. will buy our next vehicle from him.

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DealerRater Dec 21, 2024

Burtness Chevy made me feel right at home. Made my car buying experience simple and enjoyable. Cant reccomend them highly enough!

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Google Dec 20, 2024

I recently had an oil change and tire rotation. I got right in, and it didn't take long at all. I was given an explanation of what was done, and a mention that I might be needing new tires, which I appreciated! I also like that they give you a car wash as well!

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DealerRater Dec 20, 2024

Professional, courteous, knowledgeable, fair pricing. We will be recommending Burtness to family, friends, & strangers! We will definitely check in with them for future vehicle needs.

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DealerRater Dec 20, 2024

Professional, courteous, knowledgeable, fair pricing. We would definitely recommend Burtness to friends, family, or strangers! We will contact them for our next vehicle need.

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Google Dec 18, 2024

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Google Dec 18, 2024

They found me the right truck and made everything right when I had a problem with the oil pump a week and a half after I bought it. Highly recommend them.

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DealerRater Dec 14, 2024

They always come through. Excellence in all they do. Very helpful and always treated like family.

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DealerRater Dec 11, 2024

It was a pleasant experience everyone was friendly n accommodating easy to set up appointment

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DealerRater Dec 4, 2024

The salesperson Ron was very helpful and got me into the right vehicle that I was looking for. Everyone at Burtness was very helpful and friendly. We will go back to them in the future.

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DealerRater Dec 4, 2024

Really tried to find us the exact vehicle we wanted for the price we wanted. Ended up with a great SUV

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DealerRater Dec 3, 2024

Excellent service. Had some issues with my radio and internet and they were able to diagnose it and repair in a timely manner. Very friendly staff and the main reason why I chose Burtness for my car buying.

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Google Dec 2, 2024

Best experience for purchasing a vehicle. Staff is top-notch!

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DealerRater Dec 2, 2024

They were great at getting me in and servicing my car. Had me in and out in about 2 hours. Everyone is so friendly there at Burtness in Orfordville.

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DealerRater Dec 2, 2024

Excellent customer service. Very helpful in all aspects of my visit.I will continue to use for future needs.

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Google Dec 1, 2024

Always great service! Great staff to work with..very helpful

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DealerRater Dec 1, 2024

Buying a new car isn’t fun for me, but Mark at Burtness actually made it a pleasant experience. There was no high pressure, as he patiently guided us through the process, helped us figure out what we actually wanted and made it happen. We never felt pressured like we had to get it done today, he kept in contact with us the changing inventory until we landed on the exact fit for us. Very happy with the experience and we feel we got a great deal.

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Google Dec 1, 2024

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Google Nov 28, 2024

Truck in for oil change . Everything went as planned.

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DealerRater Nov 27, 2024

Friendly atmosphere knowledgeable staff always feel welcome and completed job on time all good thanks

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DealerRater Nov 27, 2024

Excellent service, communication, and salesperson. Very happy with the service and vehicle. We will be back!

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DealerRater Nov 23, 2024

Always great service! Very polite dealership! Great communication! Fixes everything the first time around! Very happy with Burtnees!

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DealerRater Nov 21, 2024

Awesome experience Anna Ryan is a excellent sales lady..I always recommend the dealership to everyone

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DealerRater Nov 21, 2024

They are awesome only wouldndeal with them always listen to my conseres they rock a bunch

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Facebook Nov 20, 2024

Great place to buy a vehicle, Staff is terrific made buying from them all the better, If your looking for a new or used vehicle not a better place to buy.

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DealerRater Nov 19, 2024

Great customer service and great vehicle. Clean showroom with customer amenities. I would recommend others to visit Burtness.

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Google Nov 19, 2024

Always friendly, courteous and professional

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Facebook Nov 14, 2024

My engine suffered “catastrophic failure” and I was in a real bind for a reliable vehicle. Ron and Fuzzy found a new vehicle and put together a deal that was really hard to turn down. I am in my new 2024 Silverado and loving every minute of it. This is the seventh vehicle my family has purchased from Burtness and from the sales floor to the service team, the entire staff works hard for every customer. Want a great experience? Buy from Burtness!!

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Google Nov 14, 2024

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DealerRater Nov 14, 2024

This is stupid. It was fine. It was only an oil change. There always great

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Google Nov 12, 2024

A bad situation that got worse for me when my engine suffered catastrophic failure but yet, Fuzzy & Ron Kobs put a solution together to get me back on the road in three business days. It’s times like these that makes a personal loyal to a dealership. This is my fifth vehicle I’ve purchased from Burtness and I will remain loyal to them and GM.

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Google Nov 11, 2024

Awesome experience!! Would give 10⭐️stars if I could, especially after visiting a different dealership with a family member…ugh! James was great-he actually let me take the car out & drive it, instead of just driving around the block like other dealerships I’ve been to. He let me drive a couple vehicles to make sure I was confident with my choice. He found the exact car I wanted in Indiana & got it for me. I was informed of available options & upgrades, but was not pressured to purchase them. Honest & trustworthy!

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DealerRater Nov 10, 2024

This dealership is the most amazing experienced visit that we haxe ever been to plus the service is outstanding so i would give them an A for good satisfactory service.

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DealerRater Nov 10, 2024

Excellent hometown service. Nice area to wait for car appointment and clean restrooms. The showroom and vehicles available to buy was full with a great variety and selection.

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Google Nov 10, 2024

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DealerRater Nov 9, 2024

Always good advice and service, especially like it when we get to deal with Dan Klassy as his experience always makes for a quick diagnosis

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Google Nov 8, 2024

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DealerRater Nov 7, 2024

Everyone was super friendly and helpful. I didn’t feel pressured to purchase like I have at other places. James was wonderful helping me get exactly what I wanted. Chris made sure to get me the best deal he could. I would highly recommend Burtness!

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DealerRater Nov 6, 2024

Always clean. Friendly people. We drive a distance for their service thank you very much

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Google Nov 5, 2024

Superior service department. I know they have .y best interest in mind when making decisions. Options are presented and they always do excellent work.

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DealerRater Nov 5, 2024

Everyone was nice and kept me informed. The tech explained everything to me and what my options were.

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Google Nov 5, 2024

We will never buy a vehicle anywhere else. Burtness has been beyond excellent. Our experience with the sale was great. When we had a mechanical issue, they fixed our vehicle at no cost to us and brought a loaner car for us to use. We didn't know there were businesses like Burtness Chevrolet that really takes excellent care of their customers!! The only dealer with an excellent service department you will ever need!

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Google Nov 5, 2024

Jared Dutcher made the transaction very smooth and worked with us threw all of our questions and available rebates for my new Silverado. Thanks!!

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Facebook Nov 5, 2024

Jared Dutcher made the transaction very smooth and worked with us threw all of our questions and available rebates for my new Silverado. Have purchased lots of new cars and this was the easiest transaction. Thanks!!

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DealerRater Nov 3, 2024

Very efficient and courteous. Clean dealership and the cookies are always a nice surprise I would recommend them for new and used vehicles

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Google Nov 2, 2024

Deer Crash totaled my 14' Malibu LTZ. I upgraded to the '18 Redline Colorado. Both purchased at Burtness. Sales and Service way above expectations!

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DealerRater Nov 1, 2024

Service was covered under wwarranty. Jim Lee answered several questions in regard to a possible trade.

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Google Nov 1, 2024

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Google Nov 1, 2024

Awesome customer service.

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DealerRater Oct 31, 2024

Very good to deal with . Have bought several cars with Burtness thru the years and always have had good cars and good service.

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DealerRater Oct 30, 2024

Burtness has always been our car dealership. We have been buying new cars and trucks at Burtness for 25 plus years. Gary and Anna our the best people to buy a vehicle through.

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DealerRater Oct 30, 2024

everyone friendly, and helpful. waiting room very clean always have coffee and water and magazines to read while waiting.

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DealerRater Oct 29, 2024

I have used this dealership since 1978 when I bought my first car from John. Multiple purchases since then from 2 of the best sales people, Gary and Anna! If I need service, I can always get in timely with 100% resolution. Wouldn’t buy from anybody else!

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DealerRater Oct 29, 2024

Very friendly, helpful and professional. Great people great service Convenient and helpful Great total experience

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Google Oct 29, 2024

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Google Oct 27, 2024

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DealerRater Oct 26, 2024

Always thinking of the customer. Does great work in a timely manner. I do share this with friends and family.

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DealerRater Oct 26, 2024

Excellent service experience. Finished right the first time! Our salesman,Fuzzy, helped out with all our questions in regards to Apple play hook-up to the radio controls.

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DealerRater Oct 25, 2024

I absolutely LOVE my new 2025 Equinox RS!!!! She’s so pretty!!!! I got the panoramic sunroof (LOVE IT!) and every option available!!!! I’m going to have so much fun in this car!!!! I reached out to our Salesman Dan (Fuzzy) Powers on Monday and I was driving my new car home Tuesday afternoon!!!! He took great care of me!!!! He asked me if my husband knew that I was getting my new car, NOPE, lol… he was up north hunting. But he thinks it’s really sharp looking and a very smooth ride! Yayyyy!!!! Burtness is the BEST in ...

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Google Oct 25, 2024

We were given all the details on our vehicle with Professionalism. We appreciate the personal experience that we received from Kerrie Schmidt. Definitely a five star experience.

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DealerRater Oct 24, 2024

Was a great place to go to get my truck worked on and everybody was good to me can't wait until next time.

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DealerRater Oct 23, 2024

Just had to update system. Works okay the technician I worked with was know knowledgeable and friendly

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Google Oct 19, 2024

I am 75 and have been going to Burtness off & on since I was 16 and went with my dad! The SERVICE DEPT HAS ALWAYS BEEN MY FAVORITE IN THE BELOIT AREA ALL THROUGH THE YEARS THEY HAVE MAINTAINED A FRIENDLY AND KNOWLEDGEABLE SERVICE DEPT. I PURCHASED MY 2016 EQUINOX FROM BURTNESS ON ST PATRICK'S DAY OF 2017. IT HAD 16000 MI ON IT AND I PURCHASED THE EXTENDED WARRANTY & HAD IT SERVICED AT BURTNESS THROUGH THAT TIME. I MOVED TO MILWAUKEE IN 2021 & STILL GO TO THE BELOIT AREA & WHEN NEEDED TO BURTNESS IF POSSIBLE. I THOUGHT I WAS HEARING ...

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DealerRater Oct 19, 2024

The staff was friendly and they worked me in. They got the work done ahead of time and lowered what they quoted me.

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DealerRater Oct 15, 2024

There were several options of vehicles and plans to choose from. I was hoping yo lease but ended up purchasing.

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DealerRater Oct 15, 2024

It’s good. Ron is the best sales person around for many many many miles.

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DealerRater Oct 14, 2024

The service was performed well and in less time then stated. I will continue to use Burtness for service in the future.

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Google Oct 14, 2024

Great people to deal with. I will be back.

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Google Oct 14, 2024

Burtness services all 6 of our family's vehicles, and we go there for all of our car needs. Their team is amazing and Dan Klassy, the Assistant Service Manager, goes out of his way to communicate, be available for questions, and we appreciate his knowledge and integrity.


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